Free  Delivery  Above  Rs.1000

Frequently Asked Questions (FAQ)

1. What is SweetCraft ?

SweetCraft is an online platform dedicated to providing high-quality cake raw materials and baking supplies. We offer a wide range of ingredients and tools to help both amateur and professional bakers create delicious cakes and desserts.

2. What types of products does SweetCraft offer ?

SweetCraft offers a diverse selection of cake raw materials, including various flours, sugars, flavorings, food colorings, baking chocolates, fondants, edible wafer toppers, and much more. We strive to be your one-stop-shop for all your baking needs.

3. Do you have gluten-free and vegan options ?

Yes, SweetCraft is committed to catering to all types of dietary preferences and restrictions. We have a range of gluten-free and vegan baking ingredients to help you create scrumptious treats that suit your specific dietary needs.

4. How can I place an order on SweetCraft ?

Placing an order on SweetCraft is easy. Simply visit our website, browse our products, add the items you want to your cart, and proceed to checkout. You can also reach out to our customer support team if you need assistance with your order.

5. What payment methods do you accept ?

We accept various payment methods, including major credit and debit cards, PayPal, and other secure online payment options. Your financial information is safe and protected when you shop with us.

6. What is the shipping policy of SweetCraft ?

We offer shipping within India to ensure that cake enthusiasts across the country can access our premium baking supplies. Shipping times and costs may vary depending on your location within India, so please refer to our shipping policy on the website for more details.

7. Can I track my order after it's shipped ?

Yes, once your order has been dispatched, you will receive a tracking number via email. You can use this number to track the status and location of your package until it arrives at your doorstep.

8. Are the products on SweetCraft of high quality ?

Yes, we are committed to offering only the highest quality cake raw materials and baking supplies. We source our products from reputable manufacturers and suppliers to ensure that you get the best ingredients and tools for your baking endeavors.

9. Tell me more about Fondants ?

SweetCraft offers a wide range of fondants in various colors and sizes. Fondant is a versatile icing that can be rolled out to cover cakes or shaped into intricate decorations. Our fondants are of premium quality and perfect for adding a smooth, professional finish to your cakes.

10. What are Edible Wafer Toppers ?

Edible wafer toppers are decorative, thin, and crisp sheets made from edible starches. SweetCraft offers a delightful selection of edible wafer toppers in various designs, perfect for adding a creative touch to your cakes and cupcakes. These toppers are easy to use and can make your desserts stand out.

11. How can I stay updated with SweetCraft's latest products and promotions ?

To stay informed about our new arrivals, special offers, and baking tips, we recommend subscribing to our newsletter. You can also follow us on social media platforms like Facebook, Instagram, and Twitter to stay connected.

12. Is my personal information safe when I shop on SweetCraft ?

Yes, we take your privacy and security seriously. We use secure encryption methods to protect your personal and financial information. You can review our privacy policy on our website for more details.

13. How can I contact SweetCraft for further assistance ?

If you have any questions, concerns, or require assistance with your order, you can reach out to our friendly customer support team through the contact information provided on our website. We're here to help and ensure you have the best baking experience possible.

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