No Return and Refund Policy

At SweetCraft, we strive to provide you with high-quality confectionery products and excellent customer service. We understand that there may be circumstances where you may have concerns or issues with your purchase. However, please note that due to the nature of our products, we have a strict No Return and Refund policy, except as required by law.

Custom and Perishable Goods:

The majority of our products, including fondant, sprinkles, and edible wafer toppers, are customized and perishable items. Once an order has been placed and processed, we cannot accept returns or offer refunds, as these products cannot be resold or reused.

Quality Assurance:

We take great care to ensure that our products meet the highest standards of quality. If you receive a damaged or defective item, please contact our customer service team at contactsweetcraft@gmail.com within [7] days of receiving your order. We may require photographic evidence of the issue to assess the situation and provide an appropriate resolution.

Cancellation Policy:

Orders cannot be canceled once they have been processed and shipped. Please review your order carefully before completing the purchase.

Legal Compliance:

In cases where a return or refund is required by applicable consumer protection laws, we will comply with such legal obligations.

Contact Us:

If you have any questions or concerns about our No Return and Refund Policy, please contact our customer service team at contactsweetcraft@gmail.com

Thank you for choosing SweetCraft. We appreciate your understanding and cooperation regarding our No Return and Refund Policy.